Terms & Conditions
The Rules for Using This Site

These Terms & Conditions apply to your access to and use of the VisaPlex website, the AVA planning workspace, and any general information we make available (together, the “Service”). By using the Service you agree to these terms. If you do not agree, please do not use the Service.

The content on this website is general information about how visa and immigration categories generally work. It is not personalised immigration advice and must not be relied on as advice for your situation.

Personalised immigration advice is provided only by a licensed immigration adviser after reviewing your individual circumstances. The AVA workspace is a planning tool that helps you organise your information; it does not give immigration advice or decide whether you qualify. See our Disclaimer for more.

When you use the Service you agree to:

• provide accurate information when you contact us or use the workspace;
• use the Service only for lawful, personal or business purposes;
• not attempt to disrupt, misuse, copy or gain unauthorised access to the Service or its systems.

All content on this website — including text, graphics, layout, logos and design — is owned by or licensed to VisaPlex and is protected by law. You may view and print pages for your own personal or internal business reference, but you may not reproduce, republish or commercially exploit our content without our written permission.

The site may link to external websites, such as immigration.govt.nz, for authoritative and current information. We are not responsible for the content, accuracy or availability of external sites, and a link does not imply endorsement.

Immigration rules, fees, wage thresholds and processing times change over time. We make no guarantee as to any immigration outcome, and we do not guarantee that the general information on this site is complete, current or error-free. Always check current requirements on immigration.govt.nz and confirm how they apply through a licensed adviser review.

To the extent permitted by law, VisaPlex is not liable for any loss or damage arising from your use of, or reliance on, the general information or tools on this website. Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993 or other New Zealand law that cannot lawfully be excluded.

Our handling of your personal information is described in our Privacy Policy, which forms part of these terms.

These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction over any dispute relating to the Service.

We may update these terms from time to time; the current version is always the one published here. For any question about these terms, email ava@visaplex.com or use our contact page.