Tell me what's happening

You don't need to know the name of the visa. You might want help with a visa, want something specific looked at, be hiring or supporting a migrant worker, or have a letter, decline or deadline from Immigration New Zealand (INZ). Whatever your situation, start with one short message.

Already working with VisaPlex? Reply to your existing correspondence where you can. Explore NZ visa options if you'd like to look around first.

Ava Sanchez-Neal, Licensed Immigration Adviser · licence 200900809 · About Ava

To check the licence, go to the Immigration Advisers Authority (IAA) For migrants page, choose Public register and search licence 200900809.

What to put in your message

Tell me what's happening in your own words. Then add the actual dates, not "soon": when your visa expires, when a letter arrived, or when a response is due.

If it helps, add a little more for your situation:

• Something you want looked at (any visa topic): say what it is and why.
• Employer support: say where you're up to — for example accreditation, recruitment, a job check or a worker's visa.
• INZ letter, decline or deadline: give the type of letter, the date it arrived and the date a response is due. Please don't send the letter itself yet.

You don't need to have everything worked out. A few clear sentences and the actual dates are a good start.

Please don't send documents yet

Whether you use the form, email or WhatsApp, please don't send passports, medical records, bank or financial records, private relationship messages or evidence, or other sensitive documents.

If documents are needed later, sending them is arranged separately.